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Royal Enfield Motors Ltd.

Royal Enfield Motors Ltd. Customer Care Numbers

Tagged with: Automobiles

Posted on: November 13, 2009

total 12 ratings

Tiruvottiyur High Road,
Chennai - 600 019.
Tel: +91 - 44 - 42043300, + 91 - 44 - 42230400
Fax: +91 - 44 - 4204 4443
Contact our Customer Service desk at


6 comment so far:

N. Razvi says on November 22, 2009 22:02

Hi I have bought the subjected vehicle on 28Sep09 at Adyar brand store Chennai. First service was done in southern motors Anna salai Chennai. Last week I met with an accident & rear break rod was damaged. When I took it to Southern Motors Anna Salai on Monday 16Nov09 they told me to come next day that is 17Nov09. When I took my vehicle on 17Nov09 they told me that Break rod should be replaced. For that they need to place an order in company. So they told me to come on 21Nov09 sat & asked me to contact Vinodh (9884996505) the service representative. I went to southern motors on 21Nov09 & came to know that Vinodh was on leave that day. When I called Vindoh his mobile was switched off throught the week ends (21-Nov-09 & 22-Nov-09). When I call Vinodh this morning on 23Nov09 many times his mobile was keep ringing but he has not picked up the call. When I called Southern Motors on 04428290472 the number not in use. I don’t know what is happening in Southern Motors & what they think about Customers. They really try to full around their customers. Ø People advised me not to buy Bullet because of service & spare parts problem. Even then I bought. Now I feel that it’s really not as easy as other vehicles to maintain this vehicle. Ø I have been given wrong suggestions about this break rod problem. I have been directed wrongly by employees in Southern Motors. Ø Employesses in Southern Motors really don’t have courtesy & they really don’t know how to treat a customer who is in trouble. Ø When ever we take a vehicle for service/repair employees in Southern Motors always try to divert the work to other employees internally. If they don’t sufficient man power why can’t they report the same to Royal Enfield Company & get it done. Ø I am a software engineer. I am riding daily from Kodambakam to Karapakam by Bike. All these days I was riding with pains since then the break rod problem has not been sorted out. I urgently need some one to look in to this since I am already irritated & need my bike’s problem to be sorted out. If this email is not given priority then I am sorry to say this I may have to file a case against Southern Motors Anna salai Chennai in consumer court. Bike number TN09BB5110 Thunder Bird Twins Park

Safi Hyder says on August 3, 2010 02:14

Can i book aroyal enfield standard 350 bullet. if possible let me know (my Ph: no is 9847530535) specifications of the bullet that i want is:- 4 speed right side gear shift Cast iron engine

chetan says on September 14, 2010 23:49

please manufacture a old model of enfield . market demand only for that bike new one are not challange that one .

rakesh jindal says on January 18, 2011 04:38

classic 500 year 21-01-2010 model fasing problem self stating two month

sanjeev poonia says on February 1, 2011 17:45

Dear sir, i am serving colonel of Indian Army and i have booked thunderbird bike through csd my purchase order no is 43325 dt 18 jan 2010 at kaveri motors ahemdabad. i am told by royalenfield sales executive of gujrat based at ahemdabad that my purchase order issued from csd depot ahemdabad cannot be accepted and i have to deposit more money for getting my purchase order processed ,it is understood that once money is deposited in csd depot that is final price of a particular item kindly help .with warm regards. sanjeev poonia 9251013005

PRANAV DESWAL says on February 26, 2011 22:32

i bought a standard 350 twinspark on 21/2/2011. when i started the bike for the first time in the showroom, it started in one kick but as i zoom up the accelerator the bike misfired. the mechanic who did the pdi told me that the bike is cold. so he suggested me to use the choke. after about driving 10 kms the race came to normal. but if i leave the bike for an hour den the same problem persists. i am facing a lot of starting trouble in the bike. i remember dat i never used choke in my old bullet electra 4s 2003 model. even in extreme cold it used to start in one kick. the dealership mechanic is unable to solve the problem. i took the bike to my old mechanic to diagnose the problem. he told me that there is something faulty with the carburator but he should not touch it because of warranty issues. bike has been driven 230 kms till now. plugs have been cleaned and there gap has been adjusted twice. even the milage is 15-20 kms only. please suggest what to do.

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